Legal

Terms & Conditions

Last updated October 2026. Draft text pending legal review.

Pre-booking credit

The pre-booking amount books a specific product and is adjusted against its price. The balance is paid at the Royal Looks store. Each product has its own pre-booking amount set by Royal Looks.

Pins

Each pin can be used for exactly one customer booking and cannot be transferred or resold. If a booking is cancelled, the pin is refunded to the agent and the agent's commission for that booking is reversed.

Agents

Agents are independent and are not employees of Royal Looks. Commission is credited to the agent wallet for successful bookings, as set by Royal Looks for each product.

Changes

Royal Looks may update these terms. Continued use of the platform means you accept the updated terms.